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SUBSTITUTE TEACHER TECH NEEDS: If I have a substitute who needs computer access while I’m away, what do I do?
SUBSTITUTE TEACHER TECH NEEDS: If I have a substitute who needs computer access while I’m away, what do I do?
We have loaner computers available for substitutes. With at least two days notice, if possible, please submit a SchoolDude IT request and choose the "LOANER LAPTOP/COMPUTER work type.
DAMAGED DEVICE: What do I do if my computer or iPad has been damaged?
DAMAGED DEVICE: What do I do if my computer or iPad has been damaged?
Please submit a SchoolDude IT request as soon as possible to let us assess and resolve the damage.
MINOR ACCIDENTS: Should I report a small accident with my iPad or computer?
MINOR ACCIDENTS: Should I report a small accident with my iPad or computer?
Please submit a SchoolDude IT request as soon as possible to let us assess if there's any long-term damage from the accident.
PASSWORD CHANGES: How often do I have to change my password? How do I deal with keychain updates?
PASSWORD CHANGES: How often do I have to change my password? How do I deal with keychain updates?
Computer login passwords expire after 180 days. There is a countdown of days remaining in the toolbar of your computer. You must be ON CAMPUS to change this password. Click on the countdown tool to make the change. Please submit a SchoolDude IT request for help if you have any trouble.
ADDITIONAL TECH EQUIPMENT NEEDS: If I need other technology equipment in addition to what was assigned to me, how do I request it?
ADDITIONAL TECH EQUIPMENT NEEDS: If I need other technology equipment in addition to what was assigned to me, how do I request it?
Please submit a SchoolDude IT request and choose the NEW EQUIPMENT work type. Some requests may require confirmation from a supervisor.
DVD/CD: How do I play DVD or CD?
DVD/CD: How do I play DVD or CD?
There are loaner media drives available from IT. Please submit a SchoolDude IT request and choose DVD DRIVE work type, at least a few days in advance, to check out a drive.
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